Notice of Privacy Practices
We understand that privacy is important to our customers, and it is important to us too. This notice describes our privacy policy.
INFORMATION THAT WE COLLECT
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms, and from phone calls or other correspondence, you have with us.
- Information about your transactions with us, our affiliates, or others.
- Information we receive from a consumer reporting agency.
HOW WE DISCLOSE THAT INFORMATION
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except (i) as permitted by law, and (ii) to other affiliated or non-affiliated third parties, as permitted by law.
CONFIDENTIALITY
We restrict access to nonpublic personal information about you to a limited number of qualified employees who are given a password in order to gain access to the information. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
SMS / TEXT MESSAGE COMMUNICATIONS
Ansay uses SMS text messaging to communicate with clients and prospects who have opted in to receive messages. This section describes how we use SMS, what types of messages you may receive, and your rights regarding those messages.
TYPES OF MESSAGES
When you opt in to Ansay & Associates SMS communications, you may receive text messages related to:
- Policy updates, renewal reminders, and coverage notifications
- Certificate of insurance requests and status updates
- Claims status updates and follow-up communications
- Employee benefits open enrollment reminders and informational updates
- Appointment reminders and scheduling confirmations
- Responses to service requests you have submitted to Ansay & Associates
MESSAGE FREQUENCY
Message frequency varies based on your account activity and the nature of your relationship with Ansay. For recurring programs, you may receive up to 4 messages per month. Transactional messages are sent in direct response to your requests or account events and are not subject to a fixed cadence.
MESSAGE AND DATA RATES
Message and data rates may apply. Charges are determined by your mobile carrier and your plan.
How to Opt In
You may opt in to Ansay SMS communications by:
- Completing a web form or paper form that includes an SMS consent checkbox
- Texting a keyword provided by Ansay to our designated short code or long code number
- Providing verbal or written consent to an Ansay team member
By opting in, you confirm you are the authorized user of the mobile number provided and consent to receive text messages from Ansay at that number.
Opt-In Confirmation Message
After opting in, you will receive a confirmation message similar to:
Ansay: You are now enrolled in Ansay SMS updates. Msg frequency varies, up to 4 msgs/mo. Msg & data rates may apply. Reply HELP for help, STOP to cancel.
How to Opt Out (STOP Instructions)
You may opt out of Ansay SMS messages at any time by replying STOP to any message you receive from us. After receiving your STOP request, Ansay will send one final confirmation message and no further SMS messages will be sent to your number. If you later wish to re-enroll, you may do so by following the opt-in process described above.
Opt-out confirmation example: “Ansay: You have been unsubscribed and will receive no further text messages from Ansay. Contact us at 262-284-7174 or info@ansay.com if you need assistance.”
HELP Instructions
If you need assistance, reply HELP to any Ansay SMS message. You will receive a response with customer care contact information:
HELP response example: “Ansay: For support, call 262-284-7174, email info@ansay.com, or visit ansay.com/contact-us. Msg & data rates may apply. Reply STOP to cancel.”
SMS DATA AND PRIVACY
Mobile opt-in data, including your mobile phone number and consent status, will not be shared with or sold to third parties for marketing purposes. This data is used solely to deliver the SMS communications you have requested from Ansay and to maintain records of your consent.
Ansay does not use your mobile number for any purpose beyond the scope of the communications you have consented to receive.
SUPPORTED CARRIERS
Ansay SMS messages are available on major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support may vary.
UPDATING INFORMATION AND CORRECTING INACCURATE INFORMATION
Customers may contact us to update the nonpublic personal information pertaining to them or to correct any inaccuracies by emailing us at privacy@ansay.com.
LINKS ON OUR WEB SITE
Our web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
AMENDMENT TO THIS PRIVACY POLICY
We may amend this privacy policy at any time. If we do so, we will provide the amended privacy policy to you.
PLEASE CONTACT US
If you have any questions or concerns regarding our Privacy Policy, please do not hesitate to contact us at:
Ansay & Associates, LLC
Attn: Privacy Policy
101 E Grand Ave, Suite 11
Port Washington, WI 53074
We can also be reached via e‐mail at privacy@ansay.com or by calling 888‐ANANSAY
This Privacy Policy was revised on October 29, 2026